Tuesday, June 5, 2012

Mahagunpuram: Another complaint about Mahagun

Dear All,

Below is the post, I found on a real estate forum... another complaint about Mahagun.
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I am an NRI staying out of India since last 10 years. I bought an apartment in Mahagunpuram of Mahagun India and have been putting my hard earned money in the flat since last 3 years. They were supposed to handover the flat one and half years back but they still say that construction is going on. When is it going to be completed? God knows but I never complaint!!!
Within these periods my dad was diagnosed with cancer and I spent a lot of money in his treatment but was unfortunate, I couldn’t save him. Regardless of this situation, I kept paying to them whatever I could as they were not at all ready to co-operate. I already paid more than 80% of the total amount of the flat without even knowing when I am going to see my home.
They never communicated or confirmed that they received any of my emails. When I went to their office, every time an unknown person pops up threatening that I have to pay money or he will cancel the apartment, creepy!! They do have a customer service department with a bunch of unprofessional people recruited through some loyal sources of Dheeraj Jain. They help to protect him from anything annoying that happens there quite often. Breathtaking customer service!! If you want to put your concern or you want to talk to someone responsible, better come out of their Noida office and talk to some road side vendor, you will feel better and comfortable!!!
After calling for several times and spending my international minutes I was blessed to speak with the so called GM of Mahagun India. She showed a better example of customer service granting me 10 days time to deposit 50% of remaining balance or she will cancel the apartment, WoW!!. Somewhere, I could smell their fishy brain wave as the property had gone up a bit and they could make more money if they somehow manage to fool 2-3 more clients in between its possession. By the time I made a Demand Draft and went to them within 3 days of given time, they say that the flat has been cancelled and email has been sent, WAF!!! That was the first correspondence I got from Mahagun India. I requested a lot but Dheeraj Jain and Co. was happy to use my hard earned money for almost 3 years and make profit of a little more by selling it to another client, Stingy!! Plunk customer service into a deep hole, money matters!!!
Dheeraj Jain wanted me to go for legal proceedings as he knew that I am not in India and by the time he can make more money by selling it to 3-4 more ingenuous NRI’s. Bring shame on him please!!!
I extremely regret myself not going through the several blogs on Mahagun’s true colors and learnt from my mistake……….Beware!!!! Don’t let Mahagun India fool you; there are better to choose from.

4 comments:

Rahul Das said...

hard to believe..... cud b part of negative advertisement strategy

GD said...

Please elaborate 'negative advertisement strategy' term. The thing mentioned in this post are very usual with builders.

Rahul Das said...

Cancellation of booking after receipt of 80% of the payment is something indigestible & unjustifiable. And I don't think that management at Mahagun's office (or any other builder) will take such a foolish step.

GD said...

They can.. if payment has been defaulted to an extended time. However, this can also happen, if you have any premium flat in your hand.. and some crooks from Mahagun office wants to hijack the flat. They can fabricate this situation to show a very serous default to higher management and take their approval to cancel the allotment... This is India.. Yahan sab kuch ho sakta hai... So better, stay ahead of the builder to save your investment.